Why are you selling Addison Meadow exclusively on Amazon?
We’re on Amazon because you’re on Amazon. More than 50% of Americans have an Amazon Prime account, so we want our products to stand out where you’re shopping.
How does this arrangement benefit me?
Partnering with Amazon streamlines our fulfillment and distribution processes, meaning you get our high-quality, luxury products quicker, easier and more securely than ever. And because we’re able to save costs by being more efficient, you get a lower price point. By selling exclusively on Amazon, we’re also able to evaluate your feedback and reviews in real time, which helps us develop and launch new products faster.
Questions about an order you placed on Amazon.com?
Contact Amazon at 1-888-280-4331 or go to www.amazon.com/contact-us.
My product didn't work out. How do I make a return?
All returns and questions about specific orders must be addressed and processed through Amazon.
What can I return?
You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after Amazon receives and processes your return.
Does Amazon offer replacements and exchanges?
Yes, you can create replacement and exchange orders by clicking “Return Items” and following the instructions. If you received a damaged or defective item, Amazon will ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Amazon Cart.
Will you add apparel, bedding or home wares to your collections?
YES! Addison Meadow will be rolling out expanded collections of apparel and non-apparel comfort products as the business grows. Look for these exciting new products to land on Amazon soon.
Where are your clothes made?
Addison Meadow uses fabric vendors from all over the world. We select our partners based on the highest production standards and softest fabrics we can find.
What range of sizes do you offer?
Our products cover women’s sizes from XS to 3X. Please see the chart below for dress sizes that correspond to our apparel.